General Appointment

FAQs & Policies

  • Shoes and any undergarment you plan to wear are required at every appointment.

    If you are using breast tape, please have them taped prior to your appointment.

    If you do not bring your shoes with your dress, we will not be able to verify a perfect length and may be required to reschedule.

    Please plan to have a deposit of about 50% at the time of drop off.

  • Cash, Check, Venmo and Paypal. Cards are not accepted at this time.

  • Rescheduling appointments is perfectly fine if done with 48 hour’s notice or more. If the appointment is less than 48 hours away there would be a rescheduling fee of $30 applied to the invoice.

    Rescheduled appointments will be done in a timely manner. Emergencies do come up, please notify me if anything does change last minute.

  • All clients that need alterations that are under the age of 18 or are in high school are required to be accompanied by an adult or guardian during the appointment.

  • While we love children, I don’t encourage bringing them with if possible. If they are present, please bring another adult with to assist. This is to respect your time and mine and avoid distraction whenever possible.

    Please let me know prior to your appointment if you have childcare issues.

  • Fantastic! Thank you for being early. Most days I do have back-to-back appointments. I do ask that you do not try to come earlier than 10 minutes before your scheduled time. Please wait in your car until that time as I might be finishing up with another client. When in doubt, feel free to send a text or email.

  • Things come up! If you will be later than 10 minutes for your scheduled appointment time, please notify me. If I don’t hear from you by then, I will be reaching out. If your ETA is 15 minutes after your scheduled start time, the appointment might be cancelled, and need to be rescheduled. First time clients that are no call no shows will not be rescheduled.

  • Masks are not required for the appointment, however if you are feeling under the weather, I do encourage wearing one or rescheduling the appointment.

    If you feel more comfortable wearing a mask, I am more than happy to also wear one during the appointment.

  • We live in Wisconsin. There are days where the weather is crummy and it’s not safe to drive. We can discuss options of changing the appointment time to a day that works better for driving conditions. Please contact me with any concerns about weather.

Alterations FAQs

  • It is never too early to schedule alterations! Most appointments are booked 6-8 weeks in advance. For first pick of priority appointment times please plan an appointment 6-7 months in advance.

  • Brides can start their alterations as early as 3 months or as late as 6 weeks before the wedding date. Bridesmaids, Mother of bride/groom, other formal gowns can start their alterations as early as 3 months or as late as 3 weeks before the event date.

  • Most brides have 3 total appointments, bridesmaids and formal gowns usually have 2 appointments.

    Brides’ turnaround time is as early as 5 weeks total with a progress appointment as early as the 3-week mark and pick up as early as 2 weeks beyond the progress appointment.

    A fourth appointment might be required depending on how the dress fits. Dresses that are more than 4 sizes too big or too small typically need more appointments. Certain customizations will also require a fourth appointment. This will be determined at the drop off appointment.

    Bridesmaids and mother of bride/groom dresses are a 2-week turnaround time.

  • The drop off appointment we do the bulk of the pinning and style a bustle if you choose to have one. Your shoes are required at every appointment. This is scheduled for 60 minutes.

    The progress appointment we’re just making minor tweaks on the bodice area just to make sure things are fitting properly. If your hem has something that needs to be removed and reattached (lace hem or plastic horsehair webbing) that is usually positioned at the progress appointment to ensure proper placement. This is scheduled for 30-40 minutes.

    The pickup date we are learning/teaching how to bustle the train of the dress. It is encouraged to bring a friend or family member with to learn how to properly bustle the dress.

    If no one is available that’s okay. I have a dress form that we will put the dress on, then do a recorded video explanation on how to do it. We do this video either way with or without a guest. This is scheduled for 30 minutes.

  • Provided there are appointments available, yes! There would be a rush charge added, but we can discuss what options we have. Standard pricing is for a minimum of a 5-week turnaround time. Less than 5 weeks, but more than 3 weeks is a 25% rush charge. Under 3 weeks is a 50% rush charge. 4 days or less is double the cost.

  • Provided there are appointments available, yes! There would be a rush charge added, but we can discuss what options we have. Standard pricing is for a minimum of a 2-week turnaround time. Less than 2 weeks, but more than 1 week is a 25% rush charge. Under 1 week is a 50% rush charge. 4 days or less is double the cost.

  • Yes! Please be sure to mention it when inquiring and we can find a time long enough to accommodate multiple dresses or projects.

  • If your dress is off the rack or preloved, please plan to have it cleaned before your drop off appointment.

  • Congratulations! Make sure to include that information when reaching out. If you have already scheduled an appointment and found out afterwards we can adjust to accommodate those changes.

  • At this time, I unfortunately do not. I can hem pants but that is the extent of men’s formal wear.

  • In many cases, most dresses can be altered down multiple sizes. Many brides vary between sizes in the bust, hips and waist. Consult with your salesperson to see what size best fits your dress fit and your comfort level. While it is easier to take in a dress than let it out, there can be limitations of how big is too big.

  • In many cases, no! If there is a seam it can be taken in. 2-4 sizes too big doesn’t usually change the overall style of the dress. More than 4 sizes and we may need to be creative in terms of where a dress can be brought in. Bodice with lace or beading can hide a major dress alteration easier than a simple style.

    Ways to tell if your dress is not too big to alter. Can the dress stay on without being held up at all? When pinching the sides, do you only use the tips of your fingers or is it a hand full on both sides? If these are true, then it’s nothing to worry about! When in doubt send a picture for reassurance. I’m happy to help ease your mind!

Memory Items FAQs

  • Blankets, pillows and bears are usually 3-5 weeks depending on complexity, size and quantity.

    Baptismal gowns are 3 weeks. Most are made for a 3-6 month child. If the child is older, an article of clothing will be asked to borrow to make a template from.

    Other smaller accessories can be as few as 2 weeks or as many as 5 weeks. Quantity and complexity are factors.

  • The only preparation required is to wash the panels before the appointment. Please avoid the use of any heavy scented detergent / boosters / scented garbage bags that have a smell linger.

  • There isn’t a set number of shirts, but more panels. The front and back of a shirt can be used, which means each shirt could have up to 2 panels. The smallest blanket size is 3x3 panels (9 square feet), the largest 8x9 panels (72 square feet).

  • All fabric and apparel types can be used. Cotton shirt, dry fit, jersey, hoodie, jean, dress shirt. Blankets and other fabric types can be added to fill in gaps or increase the project size.

  • The top layer is the provided shirt materials. The back is selected from a variety of samples of minky, sherpa or traditional fleece.

  • For basic blankets panels are stitched at about 12x12 in. Larger sizes can be done upon request.